Shipping & Returns

USA Standard Shipping Costs  -  48 Contiguous States
Flat-rate shipping costs to the 48 contiguous states are calculated at checkout according to your order total as follows:

Order Total:	Shipping Cost
$0-$30	$5.95
$30.01 - $60.00	$7.95
$60.01 - $98.99	$9.95
$99.00 and Up	FREE

For Alaska & Hawaii - Please email us for a shipping quote

All orders will be shipped via UPS, FedEx, or USPS Parcel or Priority

Processing Time
Most orders will ship within 2 -3 business days. However, some orders may take slightly longer. 

We will notify you immediately if your item is out of stock or if there are any unusual order delays.

For made-to-order items, see the product page for shipping time.

Some items will be shipped directly from the manufacturer.

Standard Shipping Time
Once shipped, Transit time is usually 3 - 7 business days, depending on where you want the package delivered.

Tax - New York customers will be charged sales tax.

Sending a Gift - If you would like a gift card placed in with your order, just put the information in the comments box at checkout, and we will be happy to include your message on a gift card.

Refunds on Product Returns
We will be happy to refund you for your order if you choose to return your order within 30 days of receipt. The items MUST be unused and in good resaleable condition. You will be refunded for the full cost of the items. The customer is responsible for return shipping.
Be sure to email  naturescribshop@gmail.com for return instructions. Should the return be due to an error on our part, you will receive a replacement or be refunded in full. Please notify us of damaged or missing item claims within 7 days of receipt of your order. Please send us an email to make arrangements for refunds or damage claims. All returns must be approved before the return.

• Bedding Items are returnable as long as they have not been used at all or laundered, are scent- and fragrance-free, and are returned within 30 days of original delivery.
• Returned items are inspected before a refund or replacement determination is made. Allow up to 5 business days for this process.
• We recommend using UPS to ship back your items as they service our area Monday through Friday.
• Made-to-order bedding items will incur a 10% stocking fee.
• Custom items are non-refundable.

Mattresses: Please see  Naturepedic's Comfort Exchange Policy.  http://www.naturepedic.com/returns/

Payments
 We accept all major credit cards, PayPal,  Shop Pay &  Amazon Pay  -  Safe &  Secure processing

If you would prefer to pay by check or money order, or place your credit card order over the phone, you can reach us at( 845) 313-2371.
*Please note that all made-to-order items, such as bedding, mattresses, and furniture, will be charged to your card at the time of order.