Shipping & Returns

Shipping  & Returns

Orders $99 and up - Free Standard Shipping

All orders will be shipped via UPS, Fed Ex,  USPS Parcel or Priority

Processing Time

Most orders will ship within 1-3 business days. However some orders may take slightly longer. 

We will notify you immediately if your item is out of stock and of any order delays.

Some items may be shipped directly from the manufacturer.

Standard Shipping Time
Once shipped Transit time is usually 3 - 7 business days depending on where you want the package delivered.

USA Standard Shipping Costs:
Shipping costs are calculated at the time of check out according to your order total,-destination.

$99 and up      Free Standard Shipping

Free Shipping On All orders over $99.00 - Excludes Furniture (Shipping to the US Only (lower 48 states)

For Shipping to  Alaska & Hawaii  please call or email for shipping quote.

Please be specific of which products you would like to purchase and a delivery zip code so we can give you an accurate quote

Tax - New York customers will be charged sales tax.

Sending a Gift - If you would like a gift card placed in with your order just put the information in the comments box at checkout and we will be happy to include your message on a gift card.


Refunds on Product Returns
We will be happy to refund you for your order if you choose to return your order within 30 days of receipt. The items MUSTbe un-used and in good re-sellable condition. You will be refunded for the full cost of the items. The customer is responsible for return shipping.
Be sure to E-Mail for return instructions. Should the return be due to an error on our part, you will receive a replacement, or be refunded in full. Please notify us of damaged or missing item claims within 7 days of receipt of your order. Please send us an E-Mail to make arrangements for refunds or damage claims. All returns must be approved prior to return.

  • Bedding Items are returnable as long as they have not been used at all or laundered, are scent- and fragrance-free and are returned within 30 days of original delivery.
  • Returned items are inspected before a refund or replacement determination is made. Allow up to 5 business days for this process.
  • We recommend using UPS to ship back your items as they service our area Monday through Friday.
  • Made to order bedding items will incur a 10% stocking fee.
  • Custom items are non refundable.

Mattresses:Please see  Naturepedic's Comfort Exchange Policy.

 We accept all major credit cards,  Pay Pal,  Shop Pay &  Amazon Pay  -  Safe &  Secure processing

If you would prefer to pay by check or money order or place your credit card order over the phone you can reach us at( 845) 313-2371.
*Please note all made to order items such as bedding, mattresses and furniture will be charged to your card at time of order.